Dead or black pixels

Cause:

Display physical hardware issue

Solution:

LCD or Flat Panel dead pixels

LCDs can have components fail causing a dead pixel while in some aspects this can be considered a defect with the computer hardware most manufacturers will not replace the LCD unless it has multiple dead pixels generally 4 or more that are at least one-inch away from each other. It is recommended when purchasing a laptop or flat panel that you ask the vendor or manufacturer what their policy is concerning dead pixels.

If your LCD or Flat Panel is experiencing dead pixels it is recommended you contact the manufacturer of that display for replacement or repair.

Back to Online Support Tips

Our Stores

  • Cannington
    Address:
    1505 Albany Hwy
    Cannington,
    WA, 6107

    Phone:
    (08) 9258 7733
  • Como
    Address:
    3/460 Canning Highway Como,
    WA, 6152

    Phone:
    (08) 9313 0000
  • Joondalup
    Address:
    24 Mercer La Joondalup,
    WA, 6027

    Phone:
    (08) 9301 4655
  • Morley
    Address:
    2/135 Russell Street Morley,
    WA, 6062

    Phone:
    (08) 9276 8044
  • Osborne Park
    Address:
    15 Colray Avenue Osborne Park,
    WA, 6017

    Phone:
    (08) 9208 9222