HP 3 year Next Business Day Onsite Notebook Only Service
HP Hardware Support Onsite Service
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.
Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials included
- Service-level options with different coverage windows
- Service-level options with different onsite response time for hardware support
- Escalation management
- Access to electronic support information and services
|Compatible Products||HP 250 G1 Notebook PC, HP 500 Notebook PC, HP 650 Notebook PC, HP ProBook 430 G1 Notebook PC (ENERGY STAR), HP ProBook 4340s Notebook PC (ENERGY STAR), HP ProBook 450 G1 Notebook PC (ENERGY STAR), HP ProBook 4530s Notebook PC (ENERGY STAR), HP ProBook 4540s Notebook PC (ENERGY STAR), HP ProBook 470 G1 Notebook PC (ENERGY STAR), HP ProBook 4730s Notebook PC (ENERGY STAR), HP ProBook 4740s Notebook PC (ENERGY STAR)|
|Service Level||3 Years|
|Support Type||Warranty Upgrade|
|Upgrade Type||Next Business Day|
|Warranty Duration||3 Years|
|Service Level||Next Business Day|
|Type||Hardware Support Services|